Support

Milo™ range is up to about 2000 feet / 600m between any two units for multi-way voice, depending on terrain and conditions. The range is extended by the MiloNet™ mesh network if your group spreads out farther. We are adding a Long-Range-Mode for situations where you are not near your group but still need to keep in contact.

Milo™ has very good wind and background noise suppression thanks to the six integrated high performance digital microphones and sophisticated audio signal processing algorithms. This enables everyone in your group to be clearly heard even in windy conditions

While the core value of Milo™ is exactly that you don’t need to buttons push to talk, we know that sometimes you want that option. So, yes: just hold the big front Milo™ button while you talk to enable push-to-talk mode

Milo voice transmissions are encrypted and private and can only be heard by members in your group who have grouped their Milos™.

We’re so confident you will love Milo™ that we will refund your purchase if you’re not satisfied. Simply return your units within 30 days, no questions asked, no hoops.

Yes. You can update Milo™ via the Milo™ mobile app for iPhone and Android. We will release not only bug fixes but also significant new features via regular software updates and your Milo™ will continue to get better over time. New software features, such as long-range-mode, will not require any additional hardware purchases. Software updates will be available via the Milo™ app, free from the Apple App Store or Google Play Store.

Yes, with a set of 4 Milos™, you can split it into two pairs and use the pairs separately. There is no “primary” unit to operate all 4 so any 2 of the 4 can be used independently of the other 2.

Milo™ is completely waterproof and has an IP67 rating, which means it can be submerged in up to 1 meter (3 ft) of water for a half an hour. Milo™ has also been tested for short durations down to 3m (10 ft).

Milo™ has very few moving parts outside of sealed buttons. In the same way you take care of, say, an action camera, we recommend rinsing with fresh water after use in salt water, so with care you will not have any problems. We also include a set of rubber plugs that fit into the USB-C port for added convenience.

Milo™ comes with a 2-year warranty. Each Milo™ is comprehensively tested before leaving the factory. In the unlikely event that a unit stops working, we will replace the unit.

Yes, Milo™ has been tested and will work in freezing cold temperatures.

Yes! Milo™ is very simple and handsfree and needs no phone, so it’s suitable even for younger kids. It gives you peace of mind when your kids are out of sight.

You can bring Milos™ close to each other and they will not echo, unlike traditional walkie-talkies. Milo™ detects this condition to prevent the echo and automatically ducks the volume of sound from Milos when next to each other.

Milo™ uses a high-quality lithium polymer rechargeable battery. Just like your phone battery, it is fully integrated allowing Milo™ to be completely waterproof. The battery lasts a full day on a single charge and takes about 90 minutes to fully charge from empty. Your Milo™ will charge more quickly when powered on.

Yes! You have full control of the speaker volume, and you can mute the microphones with a click on the round front Milo™ button.

Yes, you can pair your favorite Bluetooth headset, such as AirPods or Beats with Milo™. You can also plug in a wired headset.

Milo™ operates in the ISM sub-GHz and 2.4 GHz bands. It does not require a license. Milo™ uses sophisticated channel management that doesn’t interfere with other radio equipment. You should of course follow all local regulations.

If you have any questions, feedback, or simply want to drop us a line, you can visit our knowledge base at https://kb.okmilo.com/